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Need help via a hotline?

You have questions or need help around Kaufmich, your profile or your membership? Then you can not only write us a ticket (top right: "send us your question") or use the live chat (chat icon on the bottom right of your screen) - you can also call us!


For KM basic members: 0900 / 555 69 69 (0,99 € from German landlines)

Plus members have another number, which they were sent via mail with the start of their membership. 


The telephone support staff is available from Monday to Friday from 09:00 - 21:00.

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