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My question was not answered in the FAQ's - who can help me?

You can contact our support team directly with your question. Just select a department that suits you and tell us as best as you can, where  or with what function you need help. Our support team will be happy to help you.

It may take a little waiting time - especially on the weekends and bank holidays. Thank you for your understanding! 

You'd rather talk to us? Then you can reach us from Monday to Friday between 9 am and 9 pm on 09005/556969 for 99 cent per minute (max. 2.99 Euro / min from the mobile network) (this is the hotline for basic members, plus members have their own number, under which they can contact us at the local rate).

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