Start a conversation

FAQ - how can we help you?

You can either find answers by entering keywords regarding your question or you can search through our categories.

  1. All about Kaufmich

    1. A new face for Kaufmich!
    2. Telephone support
    3. What is Kaufmich and who can sign up?
    4. See all 4 articles »
  2. First steps on Kaufmich

      See all 10 articles »
  3. The date manager & date reviews

    1. How do I write a review after a date?
    2. How can I report a date review and can I have it deleted?
    3. How do I manage my dates?
    4. See all 8 articles »
  4. Blogs, tours & events

    1. What is a blog and are there blog rules?
    2. Event description, rules and infos
    3. How do I create a new blog and how can I edit it?
    4. See all 6 articles »
  5. The icing on the cake: additional functions

    1. What is the "invisible log-in"?
    2. What is a profile visitors list?
    3. What is a profile promotion and how can I use it?
  6. Very popular: favourites

    1. The Kaufmich Forum - for you, from you, with you!
    2. What is the "Favourites list" and how do I create it?
    3. How can I see who favoured me?
    4. See all 4 articles »
  7. Some eye candy: photos and videos

    1. How can I do the ID/+18 check verification check?
    2. How do I upload a photo and are there photo rules?
    3. How can I make my face unrecognizable in photos?
    4. See all 7 articles »
  8. Help with special problems

    1. What can I do if I don't remember my login credentials?
    2. My profile was banned/hidden - why and what can I do now?
    3. I had a negative experience. What can I do?
    4. See all 9 articles »
  9. Kaufmich memberships

    1. What Kaufmich packages are there and which payment methods are available?
    2. What is the Kaufmich plus membership and which advantages are there?
    3. Where can I find information to my membership and how do I cancel my plus package?
    4. See all 6 articles »
  10. Our currency: the Kaufmich dollars

    1. Where are my KM vouchers now and how can I get my cash-out?
    2. What can I do with Kaufmich dollars?
    3. What are Kaufmich dollars and how can I get them?
  11. Kaufmich magazine & social media

    1. What is the Big Sister project?
    2. Can I also be a part of the Kaufmich Magazine?
    3. Can I find Kaufmich on Twitter?
    4. See all 4 articles »
  12. You've got mail! All about messages

    1. I am receiving weird messages, what should I do?
    2. What is a first contact and the first contact limit?
    3. How long will my message remain in my inbox?
    4. See all 6 articles »
  13. Pssssst! Infos about your privacy

    1. What does "invisible log-in" mean?
    2. Who can see my data?
    3. Is my personal data secure?
  14. Your main feature: the profile

    1. How can I upload or change my profile image?
    2. How can I delete my profile?
    3. How can I link my profile to my girlfriends? (only for escorts)
    4. See all 16 articles »
  15. Blocked profile/warnings/violation reports

    1. My profile is hidden/banned? Why is this the case and what can I do?
    2. I received a warning; why? and what happens now?
    3. How can I report messages or profiles?
  16. Search and you will find! Our search options!

    1. How does the search function work?
  17. What to do when technical problems come up?

    1. How can I delete cookies / caches in Google Chrome?
    2. How can I delete cookies / caches in Firefox?
    3. See all 9 articles »
  18. Need english support?

    1. FAQ coming soon...